Lettings Department

Athena Otho-Briggs

Athena Otho-Briggs Lettings Director

Athena has joined us from the high-end property industry of Central London. With a background in Psychology and business behaviour, Athena has joined as our Lettings Director to listen to the needs of our discerning clients and keep all of the team happy and motivated.

Emma Kerr

Emma KerrBranch Manager

Emma has well over a decade of property related and customer service experience and heads up our team and Property Management department - a BIG job! Emma is a truly valued member of our family ensuring the accounts are up to date, all managed properties are looked after and everyone is happy!

Matthew Love

Matthew LoveLettings Consultant

Matthew has been a welcome addition to our lettings team after years of corporate lettings experience gained in South West London. As a local man, Matthew contributes good local know-how and is able to achieve the best price possible for our Clients and Tenants.

Lisa Udny-Lister

Lisa Udny-ListerLettings Consultant and Branch Coordinator

Lisa who is originally from sunny Florida, has joined us from a Corporate Pensions administration background and has just over six years experience in administrative positions, concentrating on meticulous and crucial detail. Lisa has a keen interest for the industry and is familiar with the area as lives locally. Lisa is bubbly, friendly and always willing to help!



Management And Accounts Department

Ian Plumb

Ian Plumb Managing Director

Ian started Direct Residential with a goal of making it the preferred agency, specialising in just Lettings and Property Management. This passion and enthusiasm has now seen the company through its first decade, trusted with a rent roll well in to the millions of pounds each year. As a private landlord himself Ian is fully aware of making sure an investment pays for itself and welcomes the opportunity to discuss possible investments as a buy to let specialist. Previously working as a Director of a large national lettings operation responsible for development, training and brand standards, with a background in property spanning over 30 years; this is what makes Direct Residential Lettings one of the best in the area.

Bob Simmonds

Bob SimmondsAccountant / Bookkeeper

Bob qualified as an accountant in the mid eighties whilst working for MEPC, the second largest property company in the UK at the time, he then went on to work for Capital and Counties and WestCity, both prominent property companies. Bob keeps all finances in order and Direct Residential Clients money, including deposits, safe and where they should be.

Eleanor Plumb

Eleanor PlumbCompany Secretary

Eleanor joined Direct in 2005 to assist in the day to day collection of rents, accounts and property inspections. Eleanor has extensive experience in the Property Management side of the business gained through investment ownership, accounting and 25 years in customer service facing roles.

Gabriel Laudat

Gabriel LaudatProperty Management Administrator

Gabriel has vast experience in the administration side of business, utilising his BSc and MSc. This experience also covers social media platforms and marketing which Gabriel supports Direct Residential with. Gabriel is responsible for the support to the Property Managers to ensure legal compliance is adhered to, along with maintenance and our exacting standards.

Russell Hodgson

Russell HodgsonTenancy Manager

Russell has joined us from a Quality Assurance, Compliance and extensive Customer Service background. With this keen eye for detail, there is no better position for Russell than being responsible for renewal contracts, dilapidations and negotiations. As our Tenancy Manager Russell will give you peace of mind with a friendly professional service.

Lizzie Plumb

Lizzie PlumbMarketing and Media Executive

Elizabeth joined Direct Residential in 2014 to practice her marketing and media skills, which is now the basis of her degree studies as her forte. Lizzie is responsible for the creation of our newsletters, social media and marketing, which has helped Direct Residential stay in touch with its customer base and gives us a modern edge.